Privacy Policy for Wee Campers NI

Effective date: 23 May 2025

At Wee Campers NI, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Wee Campers NI is a camper van hire business based on the Causeway Coast, Northern Ireland. We hire out a vintage VW camper van ("Bertie") for overnight stays and events.

For the purposes of data protection law, we are the Data Controller for the personal data you provide to us.

2. What Data We Collect

We collect and process the following personal data when you interact with us:

A. When Booking or Renting a Vehicle

• Full name
• Address
• Email address
• Telephone number
• Date of birth
• Driving licence number and issuing country
• A copy of your driving licence and ID (e.g. passport or utility bill)
• Payment details

B. Through Our Website

• IP address
• Browser type and device information
• Website usage data (via cookies)

C. Vehicle Tracking

• Real-time GPS location of the hired vehicle
• Vehicle speed, movement, and mileage
• Journey start and end times

3. How We Use Your Data

We use your data to:

• Process bookings and manage your rental
• Verify your identity and driving eligibility
• Manage payments and security deposits
• Respond to enquiries and provide customer service
• Comply with insurance, tax, and legal obligations
• Protect our vehicle and business via GPS tracking
• Improve our website and services

4. Legal Basis for Processing

We process your data under the following lawful bases:

• Contract: to fulfil our hire agreement with you
• Legal obligation: to meet legal and insurance requirements
• Legitimate interests: to protect our vehicle, ensure responsible use, and prevent theft or misuse
• Consent: where required (e.g. marketing communications or cookie usage)

5. GPS Tracking and Your Privacy

Our camper van is equipped with a GPS tracking device. We use this system to:

• Monitor location, movement, and speed for safety and security
• Respond to emergencies, theft, or breakdowns
• Ensure compliance with hire terms (e.g. mileage limits, restricted zones)

This data is accessed only by authorised staff and retained for no longer than necessary. You consent to GPS tracking when you sign our hire agreement.

6. Sharing Your Data

We do not sell or share your data for marketing. We may share data with:

• Insurance providers (for verification or claims)
• Payment processors (e.g. Stripe, Square)
• Law enforcement (where required by law)
• Trusted service providers (e.g. website hosts or IT support) under data processing agreements

7. Data Storage and Retention

Your data is stored securely on password-protected systems, cloud storage, and secure payment platforms. We retain personal data:

• For up to 6 years to meet legal/tax obligations
• GPS data is retained for no more than 90 days, unless needed for dispute resolution or legal matters

8. Your Rights

You have the right to:

• Request access to your personal data
• Ask for correction or deletion of inaccurate data
• Restrict or object to processing in certain circumstances
• Withdraw consent (where applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact:
📧 [email protected]

9. Cookies

Our website uses cookies to improve performance and understand user behaviour. You can manage your cookie preferences through your browser settings. See our [Cookie Policy] for full details.

10. Changes to This Policy

We may update this policy from time to time. The most recent version will always be available on our website. We recommend reviewing it regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

📧 Email: [email protected]